MANAGED IT SERVICES

Walldorf Group provide your business with outstanding IT service-the technological expertise and resources that support highly available, secure and flexible IT systems. Comprehensive It services that are dedicated to deliver the highest levels of availability and security anytime, anywhere – from end user devices such as laptops, desktops, and smartphones to servers, virtualization, cloud computing and IT optimization. Making sure your entire network is covered both on-site and off site premises delivering Managed IT Services at every level.

We are equally knowledgeable in business as well as technology, providing you with a balanced perspective regarding IT decisions. We provide real world solutions that fit your unique business needs.

With Walldorf Group your technology is managed in the hands of highly skilled, professionals and technicians with in-depth experience and knowledge to serve your business needs. Our team is approachable and friendly with IT challenges and provides with the solutions in the most simplest and practical manner.

Our around the clock present professionals and technicians are well versed in diverse technologies and stay on the forefront of technology trends to provide you with strategic and timely insights for your business’s long-term and short-term goals.

SOFTWARE SOLUTIONS

As we are Microsoft certified partners, we provide all the software that Microsoft provides locally. But what makes us set apart is we also provide expertise and solution to any software from installation to after sale services. Including strategies and technologies that are used to manage and analyze customer interactions and data throughout the customer lifecycle. 

Our cloud specialists work with your organization to customize CRM solutions like Microsoft Dynamics CRM, Skype for business, Microsoft Azure, Azure Active Directory, Exchange Online, Sharepoint Online, One Drive for business, Enterprise Mobility Suit and Yammer to fit your business processes.

 We deliver on a CRM system that fully integrates, aligns and automates your marketing, sales and delivery channels improving your business relationships with customers, assisting in customer retention and driving sales growth. 

WG acts as the trusted, primary advisor to business units and 3rd party partners on all matters of CRM architecture, technology, and software development. Not only this we give you full utility from installation to configuration, testing and maintenance and after sale services where our representative are always on their toes for your service. 

WG is your trusted local advisor we provide you reliable and trustworthy services for your business through CRM which includes the company's website, telephone, live chat, direct mail, marketing materials and social media. CRM systems can also give customer-facing staff detailed information on customers' personal information, purchase history, buying preferences and concerns. We impart custom tailored CRM solutions to maintain an overall solution architecture and support the technical designs of CRM applications.
INFRASTRUCTURE SOLUTION
As WG is a certified partner with Microsoft and Ontraport we provide solutions to all the marketing, communication and financial software that Microsoft and Ontraport provides locally. But what sets us apart is, we setup infrastructure that will help your core operations.  We provide services and solution for you, from installation to configuration, testing and maintenance and after sale services where our representative are always on their toes at your service. Including strategies and technologies that are used to manage and analyze customer interactions and data throughout the your customer lifecycle.

We can provide solution to any cloud service that you may have for your business a few of them are; Microsoft Dynamics CRM, Skype for business, Microsoft Azure, Azure Active Directory, Exchange Online, Sharepoint Online, Office 365, One Drive for business, Enterprise Mobility Suit and Yammer. WG acts as the trusted, primary advisor to business units and 3rd party partners on all matters of CRM. We provide you reliable and trustworthy services for your business. 

Microsoft Dynamics CRM
We provide you the Customer Relationship Management (CRM) which is a business solution to help develop leads, nurture contacts, track your sales, and keep your customers happy.

Skype For Business
When you want a Business-to-Business communication we configure Skype for Business for your professional needs. Be it virtual meetings, online to landline communication, internal business communication, webinar, seminar or collaboration. It can also be integrated with your Office apps.

Microsoft Azure
The world has advanced and so should your business practices. We understand your concerns regarding your information and data of your business. You no longer have to have old fashion big desktops to secure your data on them. Everything is being done virtually so through Microsoft Azure we will help you keep your data secure on cloud, which a virtual server and has all your data secure. We can come to your doorstep to provide you the right services, get your data secure on cloud service for you, with direct information and solution for your needs. 

Sharepoint online 
If you want to share the essential data with colleagues, business partners or with your customers; you no longer have to worry about data storage and running out of disk-space as Sharepoint Online provides you with a service that allows you to store all your information on cloud-based service. WG will come at your doorstep to configure these settings to make your life easy, so that you are able to access your essential information at the office, at home, or from a mobile device.
© 2017 Walldorf Group
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